FAQ

can i request a character/genre of Acrylic keychain/item?

If we don't offer a specific character, show, genre that your looking for please reach out to us, we may be able to get one for you. We can do customized orders for any of our items.
My Bracelet broke what can i do?

All our bracelets are handmade with care, However we understand accidents do happen. If your bracelet breaks please contact us we can either replace the item, or send you replacement beads/string and needle to put your bracelet back together.
How can you tell if a Crystal is real?

One tell tale sign that a crystal is real/genuine is if the crystal is cool to the touch. Certain crystals that have a high moss rating also can not be scratched by metal.
Do you have a Physical Store?

Currently we do not have a physical location. We are working on the possibility of opening a store in the near future. If you're looking for in person purchases please feel free to come out to one of our events/pop ups. We post dates and locations on our social Media.
What are Crystals used for?

Some crystals promote the flow of good energy and help rid your body and mind of negative energy for physical and emotional benefits. Certain crystals benefit your sleep, help you manifest your desires and can also add an additional healing element to your life.
Are your Crystals real/genuine?

Yes, all of our crystals are genuine and come from high-quality mining sources all over the world. We take pride in providing our customers with authentic and natural crystals that are carefully selected for their beauty and healing properties. You can trust that when you shop at Charmaddiction, you are getting the real crystals.